How to Deal with Difficult People - Neil Ihde
Identifying difficult people...that’s the easy part. Dealing with them? Well, that’s a different story. Hoping and wishing that things will somehow get better hasn’t worked. You need tools and strategies to deal with the stressful, emotional, and difficult interactions that occur. Keep your cool. Take a deep breath. (And maybe even bring a mirror to take a look at yourself.) This presentation will give you practical, everyday skills to deal with those challenging individuals in your life.
Neil Ihde (Ee-dee) is a speaker, lecturer, consultant and founder of Life IQ where he motivates groups and individuals to work, play, relate and live intelligently. He has worked with numerous managers, directors, corporate leaders, and teams to improve their personal and professional effectiveness. Neil has worked with over 25 Fortune 500 companies including AT&T, Discover Card, Domino’s, Transamerica, GE among others. Neil has also consulted internationally with clients from a dozen countries. He is a TEDx speaker and his Life IQ YouTube channel recently eclipsed a half-million views. Neil's academic background includes a B.A. in Psychology, a B.A. in Sociology, and a MA in Counseling. Neil and his wife Deb have two children and live in Appleton, Wisconsin.