11:30AM-12:30PM - Coaching as a System for Recreation Staff
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Recreation professionals supervise diverse teams including seasonal staff, part-time employees, volunteers, and student workers—many with limited experience. Traditional "tell them what to do" supervision creates dependency and doesn't develop staff capacity. High turnover means constantly training new people. Effective coaching creates independent problem-solvers who grow professionally and deliver better programs. Most recreation supervisors lack formal coaching training, defaulting to micromanagement or hands-off approaches that neither support staff nor ensure quality. This session provides a systematic framework that transforms supervision into development, improving both staff retention and program outcomes.
Speaker - Jarod Wunneburger